Opening a new salon is an exciting adventure, but attracting clients can be challenging, especially if you’re only using social media. To help you get started and bring new clients through your doors, here are some simple and effective marketing strategies.

Personalise your marketing

Get to know your clients and what they love. Use any information you have, like the services they book or products they buy, to send personalised messages. For example, if a client frequently gets manicures, send them a special offer for nail services. Personalised marketing makes clients feel special and increases their loyalty.

Collaborate with Local Influencers

Influencers are popular on social media and can help you reach more people. Find local influencers or micro-influencers (those with a smaller but engaged following) who fit your salon’s style. Offer them a free service in exchange for a post about your salon. This can introduce your salon to their followers and attract new clients.

Create Engaging Video Content

People love watching videos. Share videos of your salon on platforms like Instagram, Facebook, and TikTok. You can show off your services, give a tour of your salon, or share beauty tips. Live videos are also great – try doing a live Q&A session or a live demo of a popular service. Videos help potential clients get to know your salon better.

Optimise for Voice Search

Many people now use voice search with smart speakers or phones. Make sure your website and online content include natural phrases that people might say, like “best salon near me” or “how to book a haircut appointment.” This helps your salon show up in voice search results, making it easier for new clients to find you.

Focus on Mobile Marketing

Many people use their phones to find services and book appointments. Make sure your website looks good and works well on mobile devices. You could also create a mobile app for your salon, which makes booking appointments easier and allows you to send notifications about special offers and events.

Build an Online Community

Encourage your clients to follow your social media pages and join any online groups you create. Engage with them by asking questions, responding to comments, and sharing their posts when they tag your salon. User-generated content, like client photos and reviews, can be very powerful. Hosting virtual events, like online beauty workshops, can also build a sense of community.

Invest in Content Marketing

Content marketing means creating useful and interesting content to attract clients. Write blog posts, create newsletters, or make how-to videos that provide beauty tips and advice. This positions your salon as an expert in the beauty industry and helps build trust with potential clients.

Starting a new beauty salon is exciting, but attracting new clients can be a challenge. Implementing these tips can really help you with your marketing and help to get new clients through the door. 

I would love to know how you get on and any wins you get from implementing these tips!

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Katie Godfrey

Katie Godfrey is an award-winning business strategist, best-selling author of Get Off the Tools, and host of The Life of KG podcast. She runs masterminds, events, and retreats worldwide, helping thousands of beauty, hair, and aesthetics professionals grow and scale their businesses, and is the founder of Salon Success Manager – an app, software & membership.

All articles by Katie Godfrey

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